Shipping policy
Shipping & Delivery Policy
This Shipping & Delivery Policy forms part of our Terms of Service and should be read in conjunction with them.
We kindly ask that you review this policy carefully prior to placing an order. It governs all purchases made through our website.
Shipping Options
We offer both standard and expedited shipping services.
Should you select an expedited shipping option at checkout, our team will contact you with further details upon confirmation of your order.
Please note that all estimated delivery times are provided in good faith and are intended as guidance only. They do not constitute guaranteed delivery dates.
Production and Dispatch Timeline
All of our pieces are meticulously handcrafted to order. This approach ensures the highest level of quality and authenticity, reflecting our dedication to traditional craftsmanship.
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Production time: Up to 7 business days
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Dispatch: Orders are shipped within 7 business days from the date of acceptance
For additional information, please refer to our Terms of Service.
International Shipping
We are pleased to offer worldwide shipping.
Please be advised that international orders may be subject to customs duties, taxes, and other regulatory fees depending on the destination country. These charges are the responsibility of the customer and must be settled in accordance with local laws and regulations.
We are not liable for any additional costs incurred as a result of international import regulations.
Delayed Deliveries
In the event of a delay, we will notify you promptly and provide an updated estimated delivery date.
For customers in the European Union, United Kingdom, and United States, this does not affect your statutory rights. Please consult our Terms and Conditions for further details.
Return Inquiries
If you have any questions regarding returns, please consult our Return Policy.
Contact Information
Should you have any questions or require further clarification regarding this policy, please contact us at:
Email: contact@lutecejewelry.com