Privacy policy

Privacy Policy
Last Updated: July 16, 2025

Lutèce Jewelry (“Lutèce,” “we,” “our,” or “us”) operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise interact with us.

This website is powered by Shopify, which enables us to provide you with a secure and seamless shopping experience. In case of any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy shall prevail with respect to matters concerning your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read, understood, and agreed to the collection and use of your information as described herein.

1. Personal Information We Collect

“Personal information” refers to any information that identifies, relates to, or can be reasonably associated with you. This may include, but is not limited to:

Contact Information: Name, shipping and billing address, email, and phone number.
Payment Data: Credit/debit card numbers, payment method, and transaction details.
Account Details: Username, password, and preferences.
Transaction History: Items viewed, added to cart, wishlisted, purchased, returned, or exchanged.
Communications: Any information provided when contacting customer support or through other interactions.
Device & Usage Data: IP address, device type, browser, and interaction history with our Services.

2. Sources of Personal Information

We collect personal information from the following sources:

Directly from you, such as when you place an order or create an account.
Automatically, through cookies, analytics tools, and log files.
From our service providers, such as payment processors and fulfillment partners.
From third parties, such as business and marketing partners.

3. How We Use Your Information

We use your personal information for the following purposes:

To Provide and Improve Services: Fulfill orders, process payments, manage your account, and personalize your experience.
Marketing & Advertising: Send promotional communications and serve relevant advertisements.
Security & Fraud Prevention: Protect your account and detect suspicious or unlawful activity.
Communication: Respond to your inquiries and provide customer support.
Legal Compliance: Meet legal obligations and respond to law enforcement requests.

4. Disclosure of Your Information

We may disclose your information to:

Shopify and service providers who support our business operations (e.g., shipping, payment processing, IT services).
Business and marketing partners for promotional purposes, subject to applicable privacy laws.
Affiliates within our corporate group for internal business operations.
Third parties if you direct or consent to such disclosure.
Legal or regulatory authorities, where required by law.
Successors, in the event of a merger, acquisition, or sale of assets.

5. Relationship with Shopify

Shopify hosts our store and processes your information to enable secure transactions and deliver our Services. For more information on how Shopify manages your data and your rights, please visit: Shopify Privacy Policy and Shopify Privacy Portal.

6. Links to Third-Party Websites

Our Services may contain links to third-party websites not owned or controlled by Lutèce. We are not responsible for the privacy practices of such websites. You are encouraged to review their privacy policies before sharing any personal data.

7. Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you believe we have inadvertently collected such data, please contact us to request deletion.

8. Security and Data Retention

We implement reasonable safeguards to protect your information. However, no transmission over the internet is completely secure. We recommend not sharing sensitive data via unsecured channels.

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and business obligations.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request deletion of your personal data.
Correct inaccurate or outdated data.
Port your data to another provider.
Opt out of data sales or targeted advertising.
Manage email and marketing preferences.
Withdraw consent, where applicable.

To exercise any of these rights, please contact us using the information below. We may verify your identity before processing your request, as permitted by law.

EEA/UK residents may also:

Object to or restrict processing of their data.
Lodge a complaint with their local data protection authority.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside your own. Where required by law, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with an updated “Last Updated” date. We recommend checking this page regularly for updates.

12. Contact Us

If you have questions about this Privacy Policy, or would like to exercise your rights, please contact us at:

Email: contact@lutecejewelry.com

For the purposes of applicable data protection laws, Lutèce Jewelry is the data controller of your personal information.